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All deliveries are marked as “signature required” so please make sure that someone will be available to accept the delivery. That means they’ll arrive at your door, freshly cut, and ready for you to work your magic! Deliveries should arrive on the scheduled delivery date before 10:30 am. If you’ve got a weekend event, we recommend ordering your flowers to be delivered on Wednesday or Thursday – that will give them the perfect amount of time to hydrate and begin opening so that by the time the weekend rolls around they are looking their best!Īll of our flowers are shipped FedEx priority overnight, straight from our partners all over the world. We ship our flowers on Mondays, Tuesdays, and Wednesdays to make sure that they arrive at your door as fresh as possible for delivery on Tuesdays, Wednesdays, and Thursdays. The product you receive may vary slightly from the image shown. We require digital images to be included with any claims, to be submitted within 24 hours of delivery. If, for some reason, you are not satisfied with your shipment please email Customer Service at or call us at 1.888.Petal.29 as soon as possible.
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is not responsible for any product quality issues which may arise from FedEx shipping delays, customs inspection delays, damage due to inclement weather or lost packages and stolen packages. PetalDriven is not liable for any missing packages or any damages due to weather delays, shipping service delays, or delays due to government inspection, and/or any damages resulting from natural disasters. Therefore, is not responsible any damage that appears after the customer has received and hydrated their flowers. is not responsible for mishandling of the flowers by the customer. In order to qualify for our guarantee please ensure that your flowers are immediately hydrated upon receipt. Flowers are plants and therefore their appearance may differ slightly from the images on. Please make sure that you follow the care instructions which are provided in the FAQs and on each product page.
